COVID-19 UPDATE:

On November 07, 2020, Dr. Bonnie Henry announced new restrictions focused on social interactions, group physical activities, workplace, and travel. As we offer 1-on-1 appointments, our services remain open with normal hours. Our gym partner locations continue to follow COVID-19 measures and protocols as set out by public health authorities. We continue to offer online telehealth appointments for those who prefer virtual appointments. Thank you for your continued support and for working with us to keep our province and city safe. We will update our COVID-19 measures and protocols if anything changes.

Here are some protocols we will continue to practice:

BEFORE YOUR VISIT:

• Please bring a face mask to your appointment
• Arrive on time for your scheduled appointment; there will be no early access to the studio or gym
• Complete the online screening form emailed to you prior to your appointment
• Come dressed in appropriate fitness attire prior to your appointment
• Stay home if you are sick or showing any signs and symptoms related to COVID-19

CHECK-IN / CHECK-OUT PROCEDURES:

• Your Kinesiologist will meet you at the front entrance at your appointment time
• You will be asked to wash your hands (or use hand sanitizer) before your session begins
• Once the session is completed, we recommend washing your hands again (or use hand sanitizer) prior to leaving the facility
• We have added an additional 15 minutes time in-between appointments to allow for cleaning
• Limited use of washrooms (aside from handwashing) will be available to minimize exposure and contact

TO KEEP EVERYONE SAFE, OUR KINESIOLOGISTS WILL:

• Wear a face mask for the duration of the appointment
• Have hand sanitizer stations throughout our facilities
• Clean and disinfect all equipment and contact areas before and after each appointment
• Practice physical distancing during your appointment as much as possible
• Stagger our appointments to maintain appropriate client density, sanitation requirements, and physical distancing
• Have designated clothing worn strictly for treatment and time-in-clinic only
• Wash our hands (or use hand sanitizer) before and after every session
• Clearly communicate any expectations and changes to the normal workflow

In addition to our safety protocols, we will follow the strict guidelines and space limitations of the locations we operate out of.

We are committed to creating a safe and healthy environment for our clients and Kinesiologists. Please read through our updated procedures prior to your visit. If you have any further questions, please reach out to us via email at info@kinlab.ca.